Terms of service

Last updated 12 September 2026.

Who we are

This site is operated by Work Apparel Now, 22-12 129th St, College Point, NY 11356. Throughout these terms, "we", "us" and "our" refer to Work Apparel Now. By visiting this site or placing an order, you agree to the terms set out below.

Orders and acceptance

An order placed through this site is an offer to buy. It is accepted when we send a confirmation that the order has shipped or is ready for collection — not when the order is submitted or the payment authorized.

We may decline or cancel any order, including after a payment has been taken, where the item is out of stock, the price or description was wrong, or we suspect fraud. If we cancel an order you have paid for, we refund it in full.

Pricing

All prices are in U.S. dollars and may change without notice. Prices shown on a product page apply to that product as listed — where an item is sold as a case, a set, or a multi-pack, the price is for the complete unit as described, not per piece.

Wholesale and volume pricing is not published on the site. It is quoted on request and applied to approved accounts only.

If a product is listed at an obviously incorrect price, we are not obliged to supply it at that price. We will contact you, and you may confirm at the corrected price or cancel for a full refund.

Taxes

New York State and local sales tax is applied at checkout where required, and is calculated on the delivery or collection address.

We do not accept resale or exemption certificates. Sales tax is charged on every order, and we cannot issue a refund of tax after the fact.

Protective equipment — important

Much of what we sell is personal protective equipment. This section sets out what we are responsible for and what remains with the employer. Read it before ordering safety gear for a crew.

We are a distributor, not a manufacturer. Ratings and classifications shown on our product pages — including ANSI/ISEA performance classes, ASTM F2413 safety-toe markings, and reflective material specifications — are supplied by the manufacturer of each product. We pass that information on in good faith, and we do not independently test or certify the goods we sell.

Selecting the right equipment is the employer's responsibility. Choosing the correct class and type of protective equipment for a given task depends on a hazard assessment of your own work site, which only you can carry out. Nothing on this site is a hazard assessment, a recommendation for a specific job, or advice on what a particular site requires.

Compliance obligations stay with you. Purchasing equipment from us does not transfer, satisfy, or discharge any duty you have under OSHA regulations, state or local law, a collective agreement, or a contract with a general contractor or site owner. You remain responsible for ensuring the equipment you buy is appropriate, correctly fitted, properly used, inspected, and replaced when damaged or expired.

If you need a specific certification, marking, or documentation for a job, tell us before you order and we will confirm in writing whether the product carries it.

Product descriptions and images

We work to keep descriptions, specifications and photographs accurate, but we do not warrant that they are free of error. Colours vary between screens, and hi-vis fabrics in particular photograph differently from how they appear in daylight. Where a manufacturer changes a specification, the goods supplied may differ in detail from the images shown.

Warranties

Where a product carries a manufacturer's warranty, that warranty passes to you and we will help you make a claim under it.

Beyond that warranty and the refund policy above, products are supplied as they are, and we make no other warranty of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, to the fullest extent the law allows. Some states do not permit these exclusions, in which case they apply to you only so far as that state's law permits.

Limitation of liability

To the fullest extent permitted by law, our total liability arising out of any order is limited to the amount you paid for the goods in question. We are not liable for indirect or consequential losses, including lost profit, lost contracts, site delay, or downtime.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Your account and information

If you create an account or request a wholesale price, you agree that the information you give us is accurate and that you will keep your login details secure. You are responsible for activity under your account. We may suspend or close an account that is being misused.

How we handle personal information is set out in our Privacy Policy.

Our content

The text, photographs, logo and design of this site belong to us or are used with permission, and may not be copied or reused commercially without our written consent. Manufacturer and brand names appear for identification only and remain the property of their owners.

Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Queens County, New York, and you agree to that jurisdiction.